Can I disable remote phone calls / redial

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SG1919

• July 29, 2017 15:32

I only ever use the earphones buttons to control playback, but often I'd unintentionally trigger a redial function or voice control on my iPhone. Is there a way of disabling these and limiting the controls to audio playback only?

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  respa

  • July 31, 2017 22:16

  Hi SG1919,

   

  Thank you for posting here in support community. I am sorry to hear that the button features of your Jaybird Headset did not meet your expectations. Unfortunately, there's currently no option via hardware of the headset or the app that can disable or modify the buttons.

   

  However, I will forward your thoughts and insights to the appropriate team here in Jaybird so that they can have it reviewed and check if the option can be included on future updates.

   

  Feel free to post back in the event that you need further assistance.

   

  You can also reach us via other channels at https://jaybirdsport.com/en-us/support.html#contact.5550592

   

  Best Regards,

  Jaybird_Axel

  Jaybird Customer Experience

  #PowerYourPassion, #RunLikeYouStoleIt

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  SG1919

  • July 31, 2017 23:01

  Thanks Jaybird_Axel. Please do. It can get quite unpleasant when I accidentally redial people at unsociable hours...

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  DianaJMB

  • August 23, 2017 21:19

  I have the same problem. This is causing me constant inconvenience and embarrassment. Please fix this. How about having a setting in the JayBird app to disable the feature?

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  AWillett

  • February 02, 2018 23:23

  Another vote for this feature. I don't need the redial function, and I'd love to be able to use the button to, say, control my podcast app.

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  Mister Wester

  • November 21, 2018 19:38

  I set up an account to ask for this as well. There is no reason at all for headphones to redial. Not smart at all, and quite infuriating.

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  Viliusss

  • December 04, 2018 00:16

  Please make it possible to turn off redial

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  Clembo

  • February 11, 2019 12:08

  I agree. I have been traveling outside the country and unknowingly calling people became a very expensive experience. Please fix this.?

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  Andreas Möller

  • July 23, 2019 07:37

  Same problem for me. Please make a way to turn the redial function off.

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  Farhan Ullah

  • July 25, 2019 07:49

  Its been reported two years ago and nothing is done to fix it yet!!! its very annoying feature that no body use. It would be great if we could turned it off from the app.

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  Raph Hennessy

  • July 28, 2019 22:05
  • Edited

  Please do something about this. I have accidentally caused many awkward calls late at night because of redial

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  Jared Weinfurtner

  • February 24, 2020 09:57

  100% this - I wear my Jaybirds while on my bike commute and the helmet strap sometimes triggers a redial.  This happens frequently and is super annoying, especially in the early hours of the morning since my wife has my call go through even on silent mode in case I have an accident.

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  Jo Mus

  • March 09, 2020 23:51

  Really would appreciate if the redial ‘feature’ can be removed/disabled. Will soon have to look for other headphones as it is driving me nuts (and probably the people I am randomly calling at late hours even more so!)

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