I cannot get the Freedom Sprint's to stay in my ear. Just the slightest amount of jostling removes them. I cannot find any of the other sized buds or fins, so if someone can point me in the right direction that would be much appreciated.

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1 comment

  • Bruce

    Hello Bama1973,

     

    Thank you for joining the community and for posting your query.

     

    -Three sizes of patented secure fit ear cushions are included. The correct size for your ear will be the ones which fit snugly into the bowl of your ear and lock into the top.

     

    -Lock the tip of the ear cushion into the top of the bowl of the ear

     

    -You should have a snug fit with contact on the lower, back and top portions of the bowl of the ear

     

    Feel free to reach back to us via your support ticket or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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