My Freedom Sprint won't connect for media on my HP Pavillion x360 Convertable laptop. I use Windows 10. I want to watch a movie on my laptop. Help?


1 comment

  • Bruce B.

    Hello galaxyedge7,


    Thank you for joining the community and for posting your query.


    Please confirm if this happens with other devices or devices with a different OS.


    Feel free to reach back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience



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