My x3s have been dying within an hour of use after charging it fully. Moreover, now I am unable to turn them on even though the lights are green when charged. This is truly disappointing as they are not even a year old!


1 comment

  • Bruce B.

    Hello ElizabethT99,


    I am sorry to hear that your Jaybird X3 do not hold a charge. This is not the behavior and performance expected from the product


    I've sent you an email with details on how we will proceed with this one.


    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.



    Jaybird Customer Experience



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