What is wrong with my earbuds?

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May Gervais

• April 02, 2018 00:56

Hi, I bought a pair of Jaybird Freedom (JF3) bluetooth earbuds a year and a half ago and they've just stopped working out of nowhere. I've tried charging them (and they do charge) but they wont turn on after taking them off the charger. Is there anything I could do to fix them?

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  Bruce

  • April 04, 2018 19:59

  Hello mayflower404,

   

  I am sorry to hear that your Freedom 3's are no longer working. This is not the behavior or performance that we expect from our product.

   

  Let me create a ticket for you here in and provide you details on how we will proceed.

   

  Feel free to reach out back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

   

  Warm Regards,

  Jaybird_Bruce

  Jaybird Customer Experience

  #PowerYourPassion

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