help me jaybird freedom

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2 comments

  • Bruce

    Hi Valdrin,

     

    I am sorry to hear that your Jaybird Freedom won't fully charge. This is not the behavior and performance expected from the product. Please try these suggestions that can help to resolve the issue of your headset:

     

    - Computers are the best and safest method, as is anything 1 AMP or less.

    - Try a different power source/charger

    - Car chargers produce a much greater power supply and should be avoided.

    - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,

    - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.

    - Avoid charging your headphones after exposure to sweat.

    - Make sure charging port/cradle is clear of any debris.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • Valdrin
    Hello Bruce I only charge them with my laptop but the freedoms are gonna crazy, the battery plug works great but when i plug inn to charge no sign of life from jaybird they only way to charge them is to let the jaybird going to 0% and only then i need to put the jaybird and battery to plugin cable charging to charge the jaybird if don't plug inn even the battery is full the jaybird don't charge. On Apr 18, 2019 at 7:49 PM, > wrote: Hi Valdrin, I am sorry to hear that your Jaybird Freedom won't fully charge. This is not the behavior and performance expected from the product. Please try these suggestions that can help to resolve the issue of your headset: - Computers are the best and safest method, as is anything 1 AMP or less. - Try a different power source/charger - Car chargers produce a much greater power supply and should be avoided. - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours, - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated. - Avoid charging your headphones after exposure to sweat. - Make sure charging port/cradle is clear of any debris. Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html Warm Regards, Jaybird_Bruce Jaybird Customer Experience #PowerYourPassion Jaybird_Bruce (Teletech) Hi Valdrin, I am sorry to hear that your Jaybird Freedom won't fully charge. This is not the behavior and performance expected from the product. Please try these suggestions that can help to resolve the issue of your headset: - Computers are the best and safest method, as is anything 1 AMP or less. - Try a different power source/charger - Car chargers produce a much greater power supply and should be avoided. - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours, - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated. - Avoid charging your headphones after exposure to sweat. - Make sure charging port/cradle is clear of any debris. Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html Warm Regards, Jaybird_Bruce Jaybird Customer Experience #PowerYourPassion View/Answer or *reply to this email* *Original post* Valdrin asked a question. Wednesday, April 17, 2019 6:59 PM help me jaybird freedom is anyone else having this problem? my jaybird only charges to 46% i am having this problem since yesterday ??? Jaybird_Bruce (Teletech) Hi Valdrin, I am sorry to hear that your Jaybird Freedom won't fully charge. This is not the behavior and performance expected from the product. Please try these suggestions that can help to resolve the issue of your headset: - Computers are the best and safest method, as is anything 1 AMP or less. - Try a different power source/charger - Car chargers produce a much greater power supply and should be avoided. - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours, - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated. - Avoid charging your headphones after exposure to sweat. - Make sure charging port/cradle is clear of any debris. Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html Warm Regards, Jaybird_Bruce Jaybird Customer Experience #PowerYourPassion Thursday, April 18, 2019 5:49 PM You're receiving emails when someone "Comments on my posts." To change or turn off Jaybird Community email, log in as 27valiicuca@gmail.com. Are notifications about this post getting annoying? Reply to this email with the word " mute ". http://www.jaybirdsport.com/ [image: Jaybird Community]
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