When I make a call the other person can't hear me



  • Logi_Bruce



    Thank you for joining the community and for posting your query. I can definitely help you with this one.


    If you’re getting complaints from the party on the other side of a call with your Jaybird headphones, try the following suggestions:


    -Use the included shirt clip to keep the mic or inline remote from swaying or rubbing on your clothing

    -If you’re doing something active and receive a call, try taking a break and be stationary

    -Move away from large crowds or busy areas

    -Try to get out of windy areas


    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html


    Warm Regards,


    Jaybird Customer Experience


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    I did try them sitting down and with the mic part hanging of my ear with nothing rubbing on it.... My wife on the other side was sitting in a quiet room and she couldn't hear nothing.... Is like it was dead... What next.... Do you have any type of warranty? Because this is the second set that goes "muted"...

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  • Boothie

    I have exactly the same problem. Sadly the support response has been cut and pasted from another query and is totally irrelevant to this. Looks like it is a problem with the device if you've had this twice, i've got it and other people seem to be experiencing it. A disappointing response from Jaybird.

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