My AirPods i9s Tws when you turn one earbud on the lights are All on and they won’t turn off unless you turn off the earbud


1 comment

  • Logi_Bruce

    Hello Ruben35137,


    We appreciate your patience and thank you for your question. 


    It looks like your post is about a non-Jaybird or Logitech product. Please refer to your manufacturer for support. If there has been a mix up in the product name you posted, please let us know. Thank you.


    Feel free to reach back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


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