I hear an constant buzz

Comments

3 comments

  • respa

    Hi MB617257,

     

    I am sorry to hear that your Jaybird Headset encounters a constant buzz. Here are some tips we strongly recommend that can help with your concern for the headset.

     

    • Jaybird Bluebuds X and Jaybird X2

     

    1) Turn headphones off 

    2) Put headphones in pairing mode (hold middle button for 6-8 seconds until it says, "Searching for your Music Device") 

    3) LED will flash red and green 

    4) Hold both volume buttons down 6-8 seconds, this will reset the headphones 

    5) LED will flash orange 3 times 

    6) Delete Bluetooth profile from device 

    7) Put headphones back into pairing mode and connect them to your device. 

     

    • Jaybird Freedom and Jaybird X3

     

    1. Turn headphones off.

    2. Put headphones into Pairing mode by holding the middle button for 6-8 seconds until it says "Searching for your Music Device" and the headphones to flash red and green.

    3. Once in Pairing Mode, push the middle button twice and wait for the lights to flash red and turn off. 

    4. Delete or "Forget" the headset profile from the Bluetooth list of the mobile device. 

    5. Put headphones back into pairing mode and connect them to your device. 

    6. Test the headset afterwards.

     

    Feel free to post back in the event that you need further assistance.

     

    Best regards,

    Jaybird_Axel

     

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  • MB617257

    I still hear buzzing even if they are not connected its verry suttle but if you focus on it you will hear it and if you hear it once yurmind wil Always focus on it and never forget about it thats wy i dont like these earbuds is there an ather way to fix this i tryd everything its also realy hard to explain whats wrong with them i hope you understand .

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  • respa

    Hi MB617257,

     

    If this troubleshooting steps does not resolved the issue. I highly suggest to contact our support team for further assistance. You can reach them via Chat, Email or Phone at https://jaybirdsport.com/en-roeu/support.html

     

    Best Regards

    Jaybird_Axel

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