Jaybird Freedom Microphone Not Working

Comments

11 comments

  • Engelbert

    Hi LRK22,

     

    It's sad to hear that the microphone of your Jaybird Freedom stopped working. Please try updating its firmware that can help fix the issue. You can download the Firmware Update Assistant at https://www.jaybirdsport.com/en-us/dfu.html then follow the instructions.

     

    Hope this helps.

     

    Warm regards,

    Egie

     

    0
  • LRK22

    There is no link for a Mac compatible firmware assistant. Tried from multiple browsers. I am using a MBP Retina Mid-2012 running Sierra

    0
  • LRK22

    Was able to download the firmware update assistant but the process would not start. Are there any common mistakes made when initiating the process? So far, I was able to tilt and then clip in without the LED illuminating.

     

    Nothing happens following that.

     

    0
  • LRK22

    No response from Jaybird in almost a week....great customer service.

    0
  • bgmkano

    Try using another USB cable. The included one doesn't work for data.

    0
  • FF190967

    I updated my firmware and you still have to shout into the speaker in order to be heard. This is the second pair of Freedoms that have done this to me. I'm trying to decide if I want to have Jaybird replace them or use my best buy replacement plan and get the Beats or Bose. It's a shame because I love the sound and everything. But this CAN'T keep happening!

     

    so much for raving about Jaybird. I've had a few friends get the old X2's (I had a pair at the time) and I'm going to tell them not to bother staying with Jaybird when they need new ones.

    0
  • ADJ12

    This link https://www.jaybirdsport.com/en-us/dfu.html takes me to the iOS page when I'm on Mac and Windows page when I'm on Windows. If it doesn't then there is a link just below the big download icon for the other OS. Hope this helps others

    0
  • keke87v

    Hi,

    I have the same problem and have already replaced the first set.

    I think you might have a manufacturing flaw.

    0
  • stereosilva

    i have the same problem......😑 😣 😡 @😡

    0
  • ReidR

    My Freedom F5 microphone stopped working after 3 months. What is Jaybird going to do about this very common problem?

    0
  • keke87v

    The sad thing is I have replaced them 5 times to date. It just seems it's a flaw that wont be recognized.

    0

Please sign in to leave a comment.