Background Noise - Microphone when calling

Comments

7 comments

  • bbrac

    @Greg Bartos The mic on the headset is an open mic. So if there is a lot of background noise it is normally picked up. Is the headset towards the back of your neck or more close to the face?

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  • gradebg96

    Hi beau.  I normally wear the headset without the clip (not over the ear) so the mic part is usually just hanging from there however it chooses to.  When I start a call, all the background noise through my earbuds becomes much louder than without.  I suddenly notice people talking on the other side of the room or someone putting down a phone a couple desk away. 

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  • bbrac

    @Greg Bartos That is odd, maybe try this hard reset to get the headset back to factory settings. 

     

    To reset your Freedom buds to their original factory settings, put your buds in pairing mode by turning the buds off then push and hold the center button for more than 4 seconds until you see alternating red/green LED. 

     

    While the LEDs are flashing red/green double tap the center button. Upon successful party reset, the LED turns orange and your buds turn off. 

     

    NOTE: Once your buds have been reset and you power on they will automatically go into paring mode. Select “Forget” or “Remove”  Jaybird Freedom from your device’s bluetooth menu and pair again.

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  • suzyuk78

    Hi - i have the same problem ambient background noise whenever i take a call and am walking outside. i can literally hear another persons conversation across the road. I have tried the reset and it has not helped! anything else i can do?

    Thanks,

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  • AliZed

    I have the same problem. Love them for their hands free and can leave them draped around my neck, but unless im in a quite room, the background noise for the person on the other side of the call is too bad to hold a conversation. This defeats the phone call aspect of this. The caller can hear my surrounding noise louder than I can.

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  • AliZed

    mine are X3's

     

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  • Devin Sampson

    I have had this problem with the x3, x4, and the vistas. Clearly a manufacturing problem

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