Hello Jaybird Support,
Since yesterday my Jaybird Freedom suddenly doesn't turn on, I press the power on button but nothing happens, I tried charging and the device does charge! I let it charge until the led light turned green indicating that its fully charged, I tried to turn it on again and still nothing happens.
Am I missing something? or is the device broken?
I send a picture to show you that I always press the middle button (circle) to turn it on.
I tried to contact customer support but the website tells me this error: "There's a problem saving this record. You might not have permission to edit it, or it might have been deleted or archived. Contact your administrator for help."
Thats why I tried here, I'm sorry if I placed this in the wrong discussion section! I love these wireless earbuds, and i tried all i know with no succes.
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