Bluetooth Connectivity



  • Madi

    Hi there!


    Please make sure all apps and devices have been updated. If the issue is still occurring after updates and the hard reset, we suggest that you contact our  support team so we can help you out with getting a replacement! You can contact us at:




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  • Ravsg

    i have connectivity issue with freedom too. If move out away from my phone around 5 mts the audio gets choppy. Even though it's mention 10 meters by very poor connectivity. My Jaybird blue buds didn't have this issue!

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