All of a sudden I cannot charge them. I have tried multiple chargers...and multiple plugs. There are no lights...nothing. They were working fine What can I do? I have tried the 8 button/5 seconds reset to no avail.

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PJLibby

• October 15, 2018 17:21

I received the X3 wireless earphones as a gift in December 2017. Been using them daily since. About a month ago the battery charge life declined to about an hour after removing them from the the charging unit. I have continued to use them daily but I need to return them to the charging unit after each use of about an hour. Please help me resolve this issue

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  Logi_Bruce

  • October 16, 2018 20:27

  Hello PJLibby,

   

  I am sorry to hear that your Bluebuds X won't charge. This is not the behavior or performance that we expect from our product.

   

  I've sent you an email with details on how we will proceed.

   

  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

   

  Jaybird_Bruce

  Jaybird Customer Experience

  #PowerYourPassion

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