I had a pair of Bluebuds X that were replaced with a pair of X2's after a sweat warranty claim. It took 2 months to receive my replacement headphones, even though I went the expedited route with the 'cut the cord' option. A new system was to blame, apparently. Now, the X2's have had the same issue and I received a rather curt email from customer service, after some very delayed responses over the last week, that my headphones are no longer covered under warranty and there's nothing that can be done and no exceptions will be made. In doing some searching online, it seems the sweat warranty may be only 2 years, not lifetime. Is this correct? If so, why not just state it's a 2-year warranty against sweat, instead of lifetime?
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