My iOS app crashes everytime I go to “customize” a sound profile, any ideas on a fix?

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10 comments

  • Rockchick

    I'm also having this issue - tried my iPad and iPhone and uninstalled several times, only bought my Freedoms yesterday :( Have tried all of the above as well!

     

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  • Jpolas88

    I reached out to their Customer Service ?and this was the first time they have heard of the issue. Hoping it has something to do with the app and not the product or phone. More to come.

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  • Rockchick

    Awesome thanks :)

     

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  • irvingpr
    i have same problem crashes
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  • Rockchick

    I see an update has just become available! Lets try that and see how we go! Fingers crossed!

     

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  • Rockchick

    Yay!!! Just did the update and mine is working!

     

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  • Jpolas88
    Mine works too! Great customer service and extremely quick with the fix!
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  • Rockchick

    Absolutely! Very refreshing to find an awesome product being followed up with awesome service! Well done Jaybird - my new fav piece of tech 😍

     

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  • Dana de Weerd
    Mine works to ! Amazing thanks ??
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  • irvingpr

    Just did the update and work great ! Thanks

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