I contacted Customer Support about 2 months ago regarding my Bluebuds X. They are fully charged but will not turn on. I have received sporadic communication from someone there, but lately, all repeated attempts at contacting support have failed. For some reason, they are not responding. The last communication was to send my address for a replacement, which I supplied, but there has been no follow-up or confirmation that they are sending a replacement.
Anyone else not hearing back from support? I'm not sure what else to do. These are expensive headphones and they should at least provide some kind of feedback.
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