Jaybird repair services in SA

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DartPlayer

• 31 October 2018 12:26

I’ve had my jaybird x2’s for 3 years. I ordered it through Amazon seeing that it wasn’t available locally. Lately the right side went completely dead. Where can I repair my x2’s in South Africa?

 

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  Logi_Bruce

  • 02 November 2018 00:33

  Hi DartPlayer,

   

  I am sorry to hear that your Jaybird X2's right earbud stopped working. This is not the quality we're expecting from our product.

   

  Here is a list of steps for the Factory Reset:

   

  1.Make sure your buds are powered off.

  2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green.

  3.Hold both volume buttons for eight (8) seconds. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset.

   

  You can further isolate the issue by testing using a different device or a device with a different OS and checking the voice prompts if it plays on both sides.

   

  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

   

  Warm Regards,

  Jaybird_Bruce

  Jaybird Customer Experience

  #PowerYourPassion

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