JayBird x2 microphone is not working with iPhone

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Rajendra

• 29 October 2018 09:41

I bought JayBird x2, paired with iPhone and microphone is not working, other party is listening low voice even I kept closer to my mouth. It is working normal with android, I tried resetting to factory settings but didn’t help

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  Logi_Bruce

  • 29 October 2018 21:25

  Hi Rajendra,

   

  I am sorry to hear that Jaybird X2's mic does not work with your IPhone. This is not the quality we're expecting from our product.

   

  -Use the shirt clip to keep the mic or inline remote from swaying or rubbing against your clothing 

  -If you're doing something active, please pause for a bit and be stationary

  -Move away from large crowds/busy areas

  -Try to get out of windy areas

  -Check that the buds are selected for Call Audio in the Phone Settings

   

  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

   

  Warm Regards,

  Jaybird_Bruce

  Jaybird Customer Experience

  #PowerYourPassion

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