I need some replacement tips for my Freedom's, can i get them under a warranty?

Bought the X3's about to months ago, and then two weeks in they just stopped working. Nothing I did would allow them to charge or have a light show up when in the dock. I did a replacement with the store I bought it.

Now, my second pair has stopped working. When I went to charge them this morning, they won't charge. All I get is a green light in the charging port. This is becoming way beyond unacceptable for a product that I thought and heard was top of the line. If I can't get this resolved, I'm on the verge of returning these and never going back to JayBird again.

How can I fix this issue? Thanks

Logi_Bruce

01 October 2018 23:53

Hello Jeffers504,

Thank you for joining the community. Allow me to assist you further.

I've sent you an email with details on how we will proceed with this one.

The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

Jaybird_Bruce

Jaybird Customer Experience

#PowerYourPassion

I need some replacement tips for my Freedom's, can i get them under a warranty?

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