My right earplug stopped working

My Jaybird Freedom Sprint's right earplug stopped working. At first, depending on the cable position, it would eventually work, but now there's just no way to make it work again. I think the cable is broken somewhere inside the device.

I bought those used on US Amazon when a friend of mine lived there, had it sent to his address and then he sent it to me, here in Poland.

I'd like to know if and where I can get customer support, maybe warranty or replacement, or maybe even instructions of how to fix it myself if possible.

Any help appreciated! :)

My right earplug stopped working

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