My headphones look like they charging but then I can't get them to connect or work. They re not that old and was wondering what the warantee would be for these to get a replacement


1 comment

  • respa

    Hi 4ceder,


    Thank you for posting here in the community. I am sorry to hear that your Jaybird headset is not holding a charge. This is not what we expect from our premium product and I'll be glad to create a case and check if your device is still in warranty to process the replacement.


    Please monitor my email anytime within the day.


    Feel free to reach us back by replying to this post or contacting our other support channels at


    Best Regards,


    Jaybird Customer Experience


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