Freedom Sprint doesnt not work...


1 comment

  • respa

    Hi AntonioSolares,


    Thank you for posting here in the support community. I am glad that you were able to use your headset for about 3 years. I apologize that your Jaybird Freedom sprint is not holding a charge. Let me provide some suggestions on how to revive your headset.


    • Computers are the best and safest method, as is anything 1 AMP or less.

    • Car chargers produce a much greater power supply and should be avoided.

    • Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,

    • To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.

    • Avoid charging your headphones after exposure to sweat.

    • Make sure charging port/cradle is clear of any debris.


    In order to request for a warranty replacement, What you can do is to contact our support team for further assistance. You can reach them via Chat, Email or Phone at


    Hope this information helps.


    Feel free to post back in the event that you need further assistance.


    You can also reach us via other channels at


    Best Regards,


    Jaybird Customer Experience


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