Headphones won't charge
I have my headphones for a few years now and it stopped charging about 1,5 years ago. As I live in abroad, I just stopped using it. For some reason, I tried to turn it on again and found out in this forum that a few people are having trouble charging it.
When I connect the device on my computer, the red light turns on for about 2 seconds, turns off, then blink again and then dies.
The headset is not broken, as it works when connected to the charger.
I tried the 8-button thing that I read in another topic, but it didn't work.
Could you guys help me, please?
Thank you in advance!
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Hi IS353457,
Based on the information provided and troubleshooting steps that you have tried, we can safely say that there's a hardware failure on the headset and I suggest that you contact our support team for further assistance. You can reach them via Chat, Email or Phone at https://jaybirdsport.com/en-us/support.html#contact
Hope this helps.
Warm regards,
Egie
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