Jaybird sprint dont charge
Hi,
my Jaybird Freedom sprint dont charge, it semester to be loss parts in the charge unit. Cant say that I have miss treated them. Possible to repair on your own, with or witoit spareparts. Please advise. Best regards Jörgen N
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Hi Jörgenx2,
I am sorry to hear that your Jaybird Freedom Sprint don't charge. I can assure that this is not the behavior and performance expected from the product. Please try these suggestions that can help to resolve the issue of your headset:
- Computers are the best and safest method, as is anything 1 AMP or less.
- Try a different power source/charger
- Car chargers produce a much greater power supply and should be avoided.
- Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2 hours,
- To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
- Avoid charging your headphones after exposure to sweat.
- Make sure charging port/cradle is clear of any debris.
Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
Warm Regards,
Jaybird_Bruce
Jaybird Customer Experience
#PowerYourPassion
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Hi Jaybird_Bruce, Tanks for the answer, Im sorry to say that its probably not how I charge the Freedom sprint unit. I put the unit in charge (red lamp visable) and try to start an connect smartphone. It dosent come to life that way either. It seems to be a lose part in the charging unit of the Freedom sprint. Is there anyway that I can fix this (If that could be the problem)? Open and connect lose part by myself? Borgs Jörgen tis 29 jan. 2019 kl. 08:05 skrev Jaybird Community < customercare@jaybirdsport.com>:
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