Only work while being charged


1 comment

  • Engelbert

    Hi eoin123,


    I'm sad to hear that your Freedom Sprint only works when charging. I'll be glad to help you with the concern.


    Please try a 8-button process that can help resolve the issue with the headset.


    1. Firmly but quickly press the power button 8 times and then hold for 5 seconds. Repeat 2 times.

    2. When finished, plug the headset into the charger for 2.5 hours and check the color of the LED status lights.

    3. Power ON the device by holding the power button for 10 seconds or more.


    NOTE: Most of the time if the headset turns RED, it will charge and function normally again. Make sure to fully charge the headset when the light is red.


    Hope this helps.


    Warm regards,


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