I'm having difficulty upgrading my Jaybird Run. I need some help.
Jaybird RUN Firmware Update Assistant is compatible with Windows 7 and MAC 10.5 and above.
If you’re having issues updating your Jaybird RUN firmware, the case and bud might not be making the appropriate connection. Please check the following:
- RUN requires a USB micro cable with data capabilities. You RUN charge cable is compatible.
- Make sure the ear tips and fins are installed correctly. The buds and case will not make a connection without them.
- Try re-inserting a RUN bud into the charge case and plugging the USB into the computer again.
- Try pressing the top and bottom case together.
If your issue relates to something not listed above, or if you continue to have issues after trying the steps above, please:
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