Fit of new buds/charging cord


1 comment

  • Official comment
    Bruce B.

    Hello Kathy,

    Thank you for reaching out. I wish you well too.

    For fit, you can try to use different size buds for the left and the right. They don't have to match. Please use the Jaybird App for more tips on how you can get your buds to fit.

    As for the charging cord, please note that you can use any generic micro USB type B cords that you may have and it will be compatible with your charging case.

    These are fairly common nowadays so you shouldn't expect any problems finding it in an electronics stores.  

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

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