My Jaybird X2 headphones have one earbud that stopped working about a week ago. I have reset the device and cleaned the headphones as instructed in other topic discussions. Nothing has worked. Does my warranty cover this? Thank you.



  • ajobloke

    I am just having the same problem. Purchased my X2 headphones in May 2016... will the warranty cover this? Any advice?

  • Brumbrum
    I just had this too! I bought mine in november 2026 and In my case it the left earbud has stopped working. It seems like the small wire from the right earbud has broken. I can somtimes twist the wire to get the sound back, but it's only for a few seconds. I hope this falls under user warranty. I'm going to try and get it fixed this week.

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