I cannot get the original jaybird freedoms to update their firmware! Extremely frustrated that in 2020 your company can't give updates through the phone app like other leading brands. I see on multiple forums where others can't get the assistant to work on their Windows devices. The headphones are connected and Windows device manager recognizes the headphones in DFU, yet the update assistant will not proceed with the update. I have already changed cables multiple times and have transferred data with the current cable to confirm. Is there a way to get the update in another manner? Maybe the app needs to be looked at for bugs with issues regarding windows 10? I need this update, my headphones are constantly disconnecting from Bluetooth and I've already done a factory reset and still has not helped.
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